---
agentTools:
  projectIndex: https://support.mxmerchant.com/llms.txt
---

# General

The General tile on the settings page will allow you to view information about your account. This is for viewing purposes only as you can't make any changes.

[block:callout]
{
  "type": "info",
  "body": "The general settings are only visible to the Admin of the account. Supervisors, clerks and read-only users do not have access to any of this information. If you see anything wrong with this information please contact support at 800-935-5961.",
  "title": "Please Note"
}
[/block]

![alt text >](https://files.readme.io/91e56fb-General1.png "general tile")

\#What You'll See

This page is broken up by section:

* Business information
* Owner Information
* Legal Information
* Statement Delivery Method
* Location Time Zone
* Funds Deposited To
* Internal Use

\#Business Information

In this section you will see the following fields:

* **Business Name** - DBA or your company's "Doing Business As" Name
* **Customer Service Phone** - This may be blank if you didn't provide a customer service number
* **Do you have a physical location?** - If the box is checked and you do then you will see address fields below
* **Address, City, State, Postal** - For your company's physical location
  ![alt text](https://files.readme.io/cd1f75d-General2.png "business information")
  <br>

\#Owner

The owner section contains information on the owner of the account. The following fields are shown in this section:

* **Owner First Name**
* **Owner Last Name**
* **Mobile** - Phone number to reach the owner
* **SSN** - Last 4 of the owners social security number
* **Email** - The email address to reach the owner
* **Owner Address same as Business Address** - If this box is checked it will pull from the business address in the image above. If not you will see the address fields below.
* **Address, City, State, Postal** - Of your personal residence

![alt text](https://files.readme.io/edb97ff-General3.png "account owner") <br>

\#Legal Information

Legal information is additional information about the filing for this business:

* **Legal Name** - When the business was set up, what was the legal business name that was registered for this company
* **Entity** - S Corporation, LLC, Corporation, Limited Partnership, etc.
* **State Incorporated** - Where the business was registered
* **Filing Type** - EIN or TIN
* **EIN / Tax ID** - Last 4 only
* **Tax Filing Name** - Merchant Name
* **Phone** - Phone number used when registering the business
* **Legal Address same as Business Address** - If checked it will pull from the business address section, if not it will show additional address fields
* **Address, City, State, Postal** - Of the registered business

![alt text](https://files.readme.io/3829d65-General4.png "legal information") <br>

\#Statement Delivery

Statements can be mailed or provided through MX Merchant.

* **Online** - Paperless Statements will be displayed here.
* **Mailed** - If you receive a physical copy of your statement in the mail every month you will see Location Address is selected and the Address from the Business Information section is displayed again here.

![alt text](https://files.readme.io/0c28330-General5.png "statement delivery") <br>

\#Location Time Zone

When you settle your batch this is the last 4 of the routing number and account number where your funds are being deposited.

![alt text](https://files.readme.io/7007b48-General6.png "location time zone") <br>

\#Funds Deposited To
![alt text >](https://files.readme.io/eb2499e-General7.png "funds deposited account")When you settle your batch this is the last 4 of the routing number and account number where your funds are being deposited.

\#Internal Use

This section is really here to help our support staff in case you call in with any problems or concerns.