Activation, Setup & Login

Activation

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The ACH.COM app provides merchants with the ability to accept ACH (Automated Clearing House) payments. To install the ACH.COM app click Apps on the left menu, click the green Activate button found on the ACH.COM tile.

ACH.COM has 3 prices associated with the app. To learn more about this app and the pricing, move your mouse over the ACH.COM logo and click “Learn More”.

You will now be taken to a new page with additional details about the ACH app in regard to both pricing and functionality.

Initial Setup

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Once you click on the Activate button, the pop-up to the right will appear.

Clicking Cancel will take you back to the app store and will not Activate the ACH.COM app.

Clicking Ok will redirect you to the ACH.COM landing page where you will be required to select if you are an existing ACH.COM user or a new user.

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If you are an existing user, you can enter your ACH.COM username, password, and company ID found on the left side of the page.

If you are a new user they will click “Don’t have an account? Please Click Here” which can be found on the right half of the screen.

If you are a new user, the next screen you will see after clicking “Don’t have an account? PleaseClick Here”. Is Step 1 of the 4 step signup process.

Step 1: Company, Contact, and Bank Information

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Please note since you activated this app through MX™ Merchant, some of these fields will be pre-filled as MX™ Merchant communicates with ACH.COM to help speed up this process for you.

Required information is indicated with red text directly below the entry field. Once all fields have been filled in, simply click the grey Next button in the upper right.

Step 2: Limits and Approvals

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Pre-approvals, Limits, and Pricing(left portion).

This section shows you what you have been approved for, so no changes can be made to this information.

Determining your ACH needs(middle section):

  • Do you have a need for higher limits?
  • Do you have a need to deposit funds?
  • How do you obtain ACH Authorizations?
    • B2B (Business to Business)
    • In person consumer signature (face to face)
    • Over the phone
    • Internet

Set up your ACH account(right portion):

  • Username - here you can create a new one just for ACH.COM
  • Email
  • Cell Phone

Once all fields have been filled in the user will click the grey Next button in the upper right.

Step 3: Terms and Conditions

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Just as you need to on most Terms and Conditions there are 2 small checkboxes found at the bottom of the page.

Please note: checkboxes are difficult to see and need to be checked in order to go to the next page.

Step 4: Confirm and Activation

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This page confirms you have completed the signup process.

Clicking the blue Activate button found toward the bottom of the screen will complete the ACH.COM activation process.

Once the Activate button is clicked, you will see red text appear at the bottom that says “Please wait". When finished you will see “ACH activated successfully” in red. Here you can view/print/download the ACH Agreement and the Merchant Approval by clicking on the grey links.

Clicking the grey “Close” button will refresh the screen and take you back to MX™ Merchant where the ACH.COM app will show as Active and the ACH functionality will now be available.

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Congratulations! You are now back to MX™ Merchant, where the ACH.COM app is successfully installed!

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